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  1. Companies Made Simple - Help Centre
  2. Your Account

Your Account

Navigating the Site

  • Company Info - Anatomy of a Page
  • Where to find my First Board Meeting Minutes?
  • Where to find my Memorandum and Articles
  • Where to find my Share Certificate
  • Where to find my Certificate of Incorporation
  • When is my Service due for Renewal?
See all 24 articles

Managing My Subscription

  • How do I Renew my Services?
  • How do I Cancel my Renewable Services?
  • Requesting a Refund
  • Requesting a Refund as Credit
  • My Auto Renew Failed. What do I do?

Accessing your Account

  • Forgotten My Password
  • Update Log In Details
  • Unable to Login with Email Address
  • Transfer Account Ownership

ID Verification

  • How to Check My Company's ID Status?
  • Did I Pass the ID Check?
  • Can I do my ID check at a later stage?

Errors

  • Invalid or Expired Authentication Code
  • Tried to Import Company but it is already on the System?
  • Error Message: X+0b4265-780478 Internal Failure (Bad Tag) () / 9

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