Your Account

Navigating the Site

• What Does ‘Active’ Mean in the ‘Company Status’ Field?
• Changed Your Email Address? Let Us Know!
• Company Info - Anatomy of a Page
• Where to find my First Board Meeting Minutes?
• Where to find my Memorandum and Articles
• Where to find my Share Certificate

See all 26 articles

Managing My Subscription

• How do I Renew my Services?
• How do I Cancel my Renewable Services?
• Requesting a Refund
• Requesting a Refund as Credit
• My Auto Renew Failed. What do I do?

Accessing your Account

• Forgotten My Password
• Update Log In Details
• Unable to Login with Email Address
• Transfer Account Ownership

ID Verification

• How to Check My Company's ID Status?
• Did I Pass the ID Check?
• Can I do my ID check at a later stage?

Errors

• Lost, Invalid or Expired Authentication Code
• Tried to Import Company but it is already on the System?
• Error Message: X+0b4265-780478 Internal Failure (Bad Tag) () / 9