Requesting a Refund

Refund requests must be sent to cancellations@madesimplegroup.com along with the order number, your company name and the reason for the refund. 

Alternatively, you can make a refund request via the following link:

Refund Request Form

The refund request must be made within 14 days of purchase and cannot be "part" of a package. 

Once the refund is processed, we will send you a confirmation email and funds will go back onto the card you paid with. The funds will appear in your bank account generally within 2-3 working days depending on your bank.