ID Troubleshooting
- Why did I fail my ID check? (Credas)
- I have failed the 'ID Verification' Check (Credas)
- I have failed the 'Liveness' Check (Credas)
- I have failed the 'Address & Mortality' or 'Supporting Documents' Check (Credas)
- I have failed the 'Sanctions & PEPs' Check (Credas)
- How to Pass the CREDAS ID Check? (UK Residents)
- How to Pass the CREDAS ID Check (Non-UK Residents)
- Having Trouble with your Online ID Check?
- I cannot complete my online ID verification, what steps can I take?
- Recently Changed Surname?
- Can I use a Mobile to Verify my ID if I do not have a Webcam?
- I don't have any Photo ID
- I used a Drivers Licence but my ID keeps Failing
- What if my ID Documents have Expired?
- I don't have a Proof of Address in my Name
- I do not have a Camera so cannot complete my Online ID Check
- Can I change the Language in the ID System?
- Video ID Check - How to Join the Zoom Meeting