Our online ID validation software ensures you and all company officers get verified quickly and simply.
If you have completed the Credas ID check and the Proof of ID status shows Pending next to the ID verification check, please follow the steps below:
Photo ID Document Required
Please contact our Compliance Team at: id-check@madesimplegroup.com
Our Compliance Team will ask you to provide a photo for your identity document.
We can accept one of the following government-issued photo identity documents:
- International Passport
- Driving licence
- Electronic national identity card
The photo ID document must meet the following requirements:
| How to Pass the ID Check | Top Reasons for Failing |
| ✔ Take a photo of the original document (using a camera phone) | ✘ No scans, photocopies or screenshots |
| ✔ All details on ID must be clearly visible | ✘ Part/s of ID has been cut off or hidden |
| ✔ Your face on the ID must be clear | ✘ Your face on the ID is blurry / obscured by hologram |
| ✔ Photo ID must be signed | ✘ Signature is missing on ID |
| ✔ Photo ID must be in date / valid | ✘ Photo ID has expired |
| ✔ Take photo of front and back of ID card |
✘ Missing back of ID card |
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