I cannot complete my online ID verification, what steps can I take?

Our online ID validation software ensures you and all company officers get verified quickly and simply.

If you are struggling or have recently failed the online ID check, please try the following troubleshooting articles:

• Having Trouble with your Online ID Check? (Credas)
• Why did I fail my ID check? (Credas)

If you are still having difficulty with the online ID check, we can accept certified copies of your documents. Please see:

• Getting Your Documents Certified/ Notarised