I have a Registered Office Service with you. So why are you Returning my Mail?

With the Registered Office service, we receive and process mail from the majority of Governing Departments only.

The forwarding of personal/business mail, e.g., from your bank, customers, suppliers, etc., is not covered under the Registered Office Service. If you receive an email from us explaining we received personal/business mail to our registered office address we will return to sender because of this.

If you would like to receive all (including personal/business) mail at our offices, you may be interested in a Virtual Office Mail Forwarding service too. Alternatively, you can provide your suppliers, customers, clients, etc., a different address for them to send their mail.