The following ID documents are supported by our online ID verification:
- Passport (Highly recommended to increase your chances of passing)
- Driving licence
- Electronic Identity Card
When taking a photo of your ID:
- Ensure the ID is flat.
- Fits inside the orange guidelines.
- Capture the entire document (Images should not be partially cut off)
Helpful photo:
The photo ID document must meet the following requirements:
| How to Pass the ID Check | Top Reasons for Failing | |
| Taking the Photo | ✔ Take a photo of the original document (using a camera phone) | ✘ No scans, photocopies or screenshots |
| Details are Clear | ✔ All details on ID must be clearly visible | ✘ Part/s of ID has been cut off or hidden |
| Face is Clear | ✔ Your face on the ID must be clear | ✘ Your face on the ID is blurry / obscured by hologram |
| Signed ID | ✔ Photo ID must be signed | ✘ Signature is missing on ID |
| Valid ID | ✔ Photo ID must be in date / valid | ✘ Photo ID has expired |
| Front & Back | ✔ Take photo of front and back of ID card |
✘ Missing back of ID card |
Simple Tip: Try viewing our video guide on how to complete your online ID check:
Credas - The Walkthrough
Credas - The Walkthrough
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