When taking a photo of your face, center your face in the frame and follow the on-screen instructions. For example, you may be asked to move closer or move backwards.
Please ensure that your selfie meets the following requirements:
- Hold the camera at eye-level and look directly into the camera - Do not hold the camera high up, below or look away.
- Take the photo against a plain background - With no other objects or persons in the photo.
- Keep a neutral expression - Eyes must be opened and mouth closed. No squinting or smiling.
- Take your photo under good lighting - Do not take within a dark room.
Simple Tip: Try viewing our video guide on how to complete your online ID check:
Credas - The Walkthrough
Credas - The Walkthrough
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