How to Upgrade Your "Mailbox" Service to Include Mail Forwarding via post

If you're currently on the Registered Office Service (Mailbox Lite) and would like your mail physically forwarded to you, you’ll need to upgrade to Mailbox Premium.

What’s included in your current plan (Mailbox Lite)?

• Government mail (scanned): Unlimited

• Business mail (scanned): £5 per item

• Mail forwarding by post: Not included

To enable mail forwarding, simply upgrade your service to Mailbox Premium.

How to upgrade:

1. Visit our Mailbox Services page.

2. Scroll to the Mailbox Premium option.

3. Click Buy Now and follow the prompts to complete your upgrade.

Once upgraded, your business and government mail will be scanned and forwarded to your designated address.

You can also customise how we handle your mail—such as setting a forwarding address, choosing to collect mail from our office, or adjusting other preferences—through your Company Inbox Settings.

Need help? Contact our Customer Support team at 0207 608 5500 or email support@companiesmadesimple.com.