Made Simple Group
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Recent activity by Made Simple Group-
What is Official Government Mail?
Government mail is any mail your business receives from official UK Government departments or agencies. This includes important documents related to your legal obligations as a business. Examples...
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What is "Business Mail"?
Business mail refers to any physical mail your company receives that isn’t sent by a Government body. It's different from official Government correspondence, which typically includes items from HMR...
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How long does it take to receive my mail from London Presence?
This depends on the mail handling preference you have associated with your company's services but ultimately, as soon as physically possible! We pride ourselves on being able to process all mail...
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How do I cancel my services on London Presence?
If you would like to talk about cancelling your London Presence "Mail Forwarding" or "Telephone Answering" services, please contact us at cosec@madesimplegroup.com and we will action this on your b...
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How frequently is mail forwarded?
We process and forward mail every business day, excluding weekends and bank holidays. Once an item arrives at our office, it is typically processed and sent out within one working day.
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Can I collect my mail in person?
If you have chosen to collect your mail from our address, we will hold your items for up to 14 days. Only the account holder is permitted to collect mail unless they have authorised someone else in...
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Can you forward mail internationally if needed?
Yes, we can forward mail to any location worldwide, subject to Royal Mail's terms and conditions.
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Is mail scanning secure and private?
If you use our Registered Office or Mail Forwarding services, we will receive your business mail, scan it, and notify you upon arrival. This process is carried out in a secure environment to protec...
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Can I change my forwarding address later?
Yes! You can update your forwarding address anytime by going to your company inbox settings and adjusting the forwarding address for your selected company(ies). For any queries, feel free to contac...
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What types of mail can be forwarded through your Mail Forwarding Service?
We can receive and forward all types of business mail, including: Official government correspondence Bank letters Customer letters Supplier and business partner mail You can also receive parcels ...