Wise is an authorised Electronic Money Institution. They are regulated by the Financial Conduct Authority (FCA) in the UK and EEA, the Financial Crimes Enforcement Network (FinCEN) in the US, the National Bank of Belgium in Belgium, and many other regulators around the world. The address on your Wise account determines which regulator you’re covered by.
Wise is required to safeguard your money at leading financial institutions (such as JP Morgan and Barclays). Customer money is held in separate accounts from Wise’s money and in the unlikely event that something were to happen to Wise your money would be returned to you.
Over 10 million customers trust Wise with their money. They move over £4 billion around the world every single month, and take the safety and security of their customers’ money very seriously.
Wise also has great customer support; you can reach them any time by phone, email, or social media.