Proof of ID and address document checklist

All formation agents (that's us and our competitors) have a legal obligation to check Proof of ID and Proof of Address documents. This is to ensure we comply with Anti-Money Laundering (AML) regulations and 'Know Your Customer' (KYC) requirements. Our free online Proof of ID check ensures you get validated quickly and simply.

Who needs to provide Proof of ID?

  • Basic and Professional packages: Account Holder
  • Privacy, Comprehensive & Ultimate packages: Account Holder, Directors and PSCs

In this article:

Chinese, French, Italian and Spanish translations available:

To activate your service:

Your service can not be activated until all ID has been verified.

There are three options to consider:

  1. If you are a UK resident, you can use our online ID proof validation software.
  2. Alternatively, we can run the check for you. You will need to complete this online compliance form so we can manually process your information through our online checking system. Please note, you will need to upload your proof of ID and address when completing the form.
  3. If you are a non-UK resident (or do not want to go through options 1 or 2) - you will need to scan the necessary certified/ notarised documents to:

Below are the documents we require if you’re using method 2 or 3.

- Proof of ID (we require one of the following for the account holder, and each director and person with significant control):

  • Valid International Passport (not expired)
  • Driving Licence (with photocard)

- Proof of Residential Address (we require one of the following for the account holder, and each director and person with significant control):

  • Utility Bill (Gas, Electric or Water)
  • Telephone bill (Mobile phone bills are not accepted)
  • Insurance Letter (Motor, Home or Life)
  • Mortgage Statement
  • Council Tax Bill
  • Bank/ Building Society Statement (includes Credit Card Statement)
  • TV Licence
  • HM Revenue and Customs Letter/Notice of Coding
  • Letter from Benefits Agency
  • Financial Statement (e.g Pension/ Endowment)
  • Polling card

The Proof of Residential Address document must:

  1. Be dated within the last 3 months
  2. Show the account holder/company officer’s name and address
  3. Be written in English or accompanied by an English translation (by an Official Sworn Translator)
  4. Be a document that has been sent via post and not an online statement/ document

Check whether your documents will need to be certified or notarised

UK Residents

As long as you pass our online checking process, your documents will not need to be certified or notarised. If you are the only person involved with the company and also the account holder please click here. If you have more than one officer within the company or your officers differ from the account holder please click here.

EU residents

Both of your proof of ID and proof of residential address documents must be certified in your country of residence and be accompanied by the relevant official stamp and signature from the certified person.

Non-UK and Non-EU residents

If you live outside both the UK and EU, your proof of ID and proof of residential address documents must be notarised by a Public Notary in your country of residence and accompanied by the relevant official stamp and signature from the notarised person. 

Find a Public Notary in the UK
Find a Public Notary in the EU

Who can certify documents?

The following professional person or authority can certify documents:

  • Made Simple (You must come to our office with original documents**)
  • Post Office
  • Bank or Building Society Official
  • Chartered Accountant
  • Solicitor/ Lawyer or Notary (fully qualified)
  • Local Town Hall

The following persons cannot certify documents:

  • Yourself
  • Those related to you
  • Living at the same address
  • In a relationship with you
  • Working for the same firm, i.e. colleague or partner
  • Be retired
  • Resident of / operating in a different country

** You cannot bring ID and/ or Proof of address for any other person other than yourself. In other words, the person to whom the document belongs must be present in order for us to certify them.

What should a certified document look like?

You will need to take the photocopied document and the original and ask the professional person or authority to certify the copy by:

  1. Writing: "Certified to be a true copy of the original seen by me" on the document
  2. Signing and dating the document
  3. Printing their name under the signature
  4. Adding their occupation, address and telephone number
  5. Stamp the document with their professional stamp (mandatory)

Please Note: The certification must be present on the actual document to be validated successfully. It must be on both the proof of ID and proof of residential address. Please see the image below for a visual representation.

Failure to send the necessary documents

ID documents must be received within 6 weeks of your initial payment. Failure to send acceptable ID will result in your company being reported to Companies House and the removal of your Registered Office address.


What happens if my online check fails?
If you fail the online verification check or we cannot manually check online to authenticate you then you would have to supply us with a proof of ID and proof of address; both certified.

I haven't got my ID documents to hand at the moment. Can I still incorporate my company?
Yes. You have the option to continue and submit your company registration and then send us your documents within 6 weeks of registration. 

Does my passport/driving licence count as both proof of ID and residential address?
The passport or driving licence counts as just the proof of ID and not proof of residential address. Therefore, you must supply a separate proof residential address document.

What happens if my director or Person with Significant Control is a company and not a person?
You would need to provide a certificate of incorporation and corporate documents which show the company number, registered office address and company officers of that company. Please see the full list of documents here.

Should I send in original documents by post?
You should not send us original documents by post. Any documents received in the post will be securely destroyed.

Can I email my documents first to check whether it will be accepted?
Yes, if you send your documents to we will let you know whether it would be accepted or not.

How often would I need to provide ID documents?
We are legally obliged to conduct ongoing compliance checks to ensure that all identity information are correct and up to date. Therefore, you will be required to provide new documents, for example, when your passport has expired, residential address has changed, or if the documents on file are older than 3 years.

Chinese, French, Italian and Spanish translations available:

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