How to change your forwarding address

To change the forwarding address (not public) of where we forward your letters, you will need to:

  1. Log in.
  2. On your dashboard, click My Details.
  3. Enter the new address and click Save.The address will be updated with our systems within 1 hour.  

Please note: You may be required to provide a new proof of address of the new forwarding address and this must be certified.

IMPORTANT: If you also have a Virtual Office service, you would need to change the forwarding address separately via your account (login required).

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