Visit the forgotten password page to reset your password. You will also need to enter the email address used when you set up your company with us. After you've entered your email address, we will email you a temporary password. Once logged in, you can change the password in the My Details section.
Unable to log in with email address
You will need to log in with the email address you used when you set up your company with us. It may be that the email address was entered incorrectly when signing up to our services, as to why you are unable to log in.
If this is the case or for any other issues with the email address, please contact customer support.
How to change your email address/password
Once logged in, click My Details (login required) and enter your new email address or password and click "Save".